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Common Questions
What types of cookware are suitable for use with a rock plate induction cooker? How to choose the right cookware?
Our product is compatible with standard induction cooktops, supporting cookware suitable for induction cookers available on the market. Please use cookware that meets national induction cooker standards. Generally, cookware with an iron-containing base meets the heating conditions of induction cookers, including: cast iron, stainless steel 304, stainless steel 430, and other mainstream metal cookware.
Illustration: Standard induction cooker suitable cookware examples.
Why does the rock plate surface remain hot and feel warm after using the induction cooker?
When using the induction cooker, the rock plate surface itself does not generate heat. The heat on the surface in the cooking area is due to the thermal radiation from the heated base of the cookware, and the residual heat level depends on the duration and intensity of the induction heating.
What does the “H” letter displayed on the indicator window mean after using the induction cooker?
After the induction cooker completes heating and turns off, the built-in temperature sensor detects that the temperature of the rock plate surface exceeds 60°C, and the indicator window displays “H” to warn of high residual heat on the surface. Please be cautious and avoid touching until the residual heat drops below 60°C. Note: The residual heat warning continues to display in standby/off mode. The high-temperature warning does not affect the continued use of the rock plate induction cooker.
Illustration: Warning of high temperature on the left and right heating areas of the surface, do not touch!
How to avoid dry burning the rock plate induction cooker? How to handle it if dry burning occurs?
When heating with the induction cooker, it is essential to stay nearby, as the cooker heats up very quickly. Leaving or forgetting to turn it off can be very dangerous. Even with built-in high-temperature protection, it may not fully disconnect the heating in time, leading to dry burning. Serious dry burning can damage the induction cooker, cookware, and even the rock plate surface, so remember to never leave the cooker unattended. In case of dry burning, the cookware will turn red and produce a lot of smoke, indicating the failure of the protection function. Immediately press the power button to turn off the cooker or unplug it. Wait for the cooker to cool down before inspecting the cooker and surface. Do not cool the rock plate surface with water, as it can cause irreparable damage. Once the rock plate induction cooker is stable, do not continue to use it and contact us for repair and maintenance.
How should the thermal insulation pad provided with the rock plate induction cooker be used? Is it mandatory to use it?
To protect the rock plate surface and the cookware during heating, please place a protective pad in the center of the heating area icon before using the induction cooker. Ensure that the cookware is placed flatly and centrally on the pad. The surface of the pad may retain heat after cooking, so do not touch it directly with your hands. The thermal insulation pad is a necessary accessory for using the rock plate induction cooker. It not only protects the rock plate surface from scratches by the cookware’s base but also reduces the high temperature from the cookware bottom directly transferring to the rock plate surface. The pad’s unique open design effectively disperses the heat accumulated between the cookware bottom and the surface, significantly minimizing residual heat in the heating area. Using the thermal insulation pad protects the surface and ensures a safe cooking process.
Illustration: Safe use of thermal insulation pad.
How to use the safety lock feature of the rock plate induction cooker?
To protect the rock plate surface and cookware during heating, place a protective pad at the center of the heating area icon before use. Ensure cookware is placed evenly on the pad’s center. The pad may retain heat after cooking, so avoid direct touch. The thermal insulation pad is essential for use with the rock plate induction cooker. It prevents scratches on the rock plate surface from the cookware base and reduces heat transfer from the cookware bottom to the rock plate surface. The pad’s unique design disperses heat between the cookware and the surface, minimizing residual heat in the heating area. Using the pad ensures surface protection and safe cooking.
Illustration: Long press the safety lock key. The indicator window shows the letter “Lo”, indicating the control buttons are locked; long press the safety lock key again to unlock.
Is the circular warning sign on the surface the central position of the rock plate induction cooker?
Yes, please place the thermal insulation pad and cooking utensils as much as possible in the center of the circular icon to achieve optimal heating efficiency of the induction cooker.
Illustration: Central heating area warning sign.
What is the appropriate size of woks, soup pots, or kettles for the rock plate induction cooker?
The suitability of cookware size depends on the size of the cookware base, which should be completely flat for stability. Cookware too large may lead to poor heating efficiency, while too small may cause instability in electromagnetic induction. Ensure the use of cookware with a base diameter not exceeding 28cm and not less than 13cm suitable for induction cookers.
What does it mean when the induction cooker beeps and displays a symbol on the indicator window after moving the cookware during heating?
During operation, the induction cooker continuously induces eddy currents in the iron-containing base of the cookware to heat it. If the cookware is moved away during this process, the cooker automatically adjusts the power load and indicates that no cookware is being heated. If the cookware is not placed back in the heating area to continue heating, the cooker will automatically shut down after 1 minute. Note: Avoid repeatedly moving the cookware in and out of the heating area, as frequent interruptions and restarts can shorten the lifespan of the induction cooker components or cause immediate damage.
Illustration: Left burner heating with no cookware symbol.
Will stainless steel utensils like bowls, chopsticks, knives, and forks be heated on the rock plate induction cooker?
In principle, any stainless steel container or utensil with a high iron content can activate the induction cooker. However, utensils like chopsticks, knives, and forks have too small an area to operate the cooker, which typically requires containers larger than 10cm in diameter. Note: Smaller stainless steel items can easily cause induction malfunctions. Do not place any iron-containing items on the heating area of the rock plate induction cooker to avoid safety risks.
How can I quickly use the induction cooker on the minimalist rock plate surface? How to determine whether it is in standby or off mode?
Pressing the power button in the off state enters standby mode, indicated by “–” on the display. Then press the left or right burner to select and set the desired heat level to start heating. (Tip: Levels 1-9 are standard heating; the P level is rapid heating, which reduces to level 9 after 5 minutes.)
Illustration: Standby mode, Illustration: Off mode.
What is the function of a particular button on the control panel of the rock plate induction cooker? How to use it?
This is the “Timer Shut-off” switch. When cooking with the induction cooker, you can use this feature. (Operating tip: Start heating with the induction cooker, press the button, set the number of minutes to shut off, with a timer range of 00-99 minutes.) The “Timer Shut-off” function is convenient for cooking methods like boiling water, making soup, or steaming, where precise timing is necessary. It also effectively prevents the risk of dry burning due to forgetting to turn off the cooker. Correct use of the rock plate induction cooker brings an energy-efficient, time-saving, and clean cooking experience to modern life!
Illustration: Left burner heating on level 8, will automatically shut off after 6 minutes.